Privacy Policy

Your privacy is important to us! This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε (“us”, “we”, or “our”) operates the https://petrallisgynaecologist.com website (hereinafter referred to as the “Service”).

Please note we use your data to provide and improve the Service.

When you are using the Service, you agree to the collection and use of information in accordance with this policy described further and applies to all the services and products supplied by the Service.

We give an assurance that:

• We will process your personal data according to the Protection of Living Persons with regard to the Processing of Personal Data and for the Free Movement of such Data of 2018 (Law 125(I)/2018)
• We will not sell your data.
• We will not use your personal data for marketing without your consent.
• We will not keep your personal data for longer than necessary.
• We will keep your personal data secure.
• We will remove your personal data upon request.
• We will respect your right to find out what information we have about you.

DEFINITIONS

Service: Service is the https://petrallisgynaecologist.com website operated under the company registered “Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε”

Personal Data: Personal Data means data about Natural Persons who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data: When a user is using our Service, data is generated. Data is also generated when the Service infrastructure itself is in operation (for example, the duration of a page visit). These Data are collected.

Cookies: Small files that are stored on your device (computer or mobile device).

Data Controller: The natural, legal person, legal entity, or jointly group of authorised persons who specify how the data collected will be used, the purposes of the usage and the manner in which these data will be processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors: Data Processor signifies any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data

TYPES OF INFORMATION COLLECTED AND USAGE

Several types of information for a number of purposes are collected so that we can improve our Service to you.

CATEGORIES OF DATA COLLECTED

Personal Data

When you are using our Service, certain personal identifiable information may be asked of you so that it can be used to identify you (“Personal Data”). Personal information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, District, Postal code, City, Country
• GESY registration relating to appointments
• Cookies and Usage Data

We might use the above data to contact you through our newsletters, promotional materials, marketing or relevant information that you might find useful. If at any time you wish to stop receiving this information, or all, of these communications from us you may press the unsubscribe link found in the email or follow the alternative instructions communicated. If the above will not work, please contact us.

USAGE DATA

We may or may not collect certain information about the usage of Service (“Usage Data”). The information that may be collected will include your device Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING & COOKIES DATA

To improve our Service, Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε uses cookies and similar tracking technologies on the usages of our Services whilst retaining certain information.

Cookies are a small piece of data sent from a website and stored on the user’s device by the user’s web browser while the user is browsing. Cookies are used as a mechanism to hold important information not of your own, but technical information such as how users arrive at the websites, or a user’s general location.

Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

USE OF DATA

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε uses the collected data for various purposes:

• To perform the function of appointment online, reschedule, cancel or re-appointment.
• To provide and maintain our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service and to monitor the usage of our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer similar to those that you have already enquired, unless you have chosen not to receive such information

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

The Regulation (EU) 2016/679 refers to the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) applied on the 25 May 2018. The regulation is an essential step to strengthen individuals’ fundamental rights in the digital age and facilitate business by clarifying rules for companies and public bodies in the digital single market.

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε under GDPR, is collecting and using the personal information described in this Privacy Policy depending on the Personal Data we have collected. As such we may process your Personal Data because:

• We need to perform an order/contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

RETENTION OF DATA

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε holds your Personal Data for as long is necessary for the purposes set out in this Privacy Policy. We also retain and use your Personal Data in order to comply with legal obligations, resolve Client disputes and carry out our legal agreements and policies. We must under Cyprus Law keep all customer records for and up to 8 years from the end of our financial year, after that time you can request all your data held by us to be fully erased.

The Usage Data will also be retained by Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε to be used internally. We do not in general hold Usage Data for a long period of time, except on the occasions where we need to reinforce security or to improve the operational effectiveness of our Service, or we need to legally hold this data for a longer time.

TRANSFER OF DATA

Any relevant information, including Personal Data, can or may be transferable outside of your city, district, country or other governmental jurisdiction and can or may be stored and maintained, where the data protection laws may differ from those of your jurisdiction.

For natural persons and legal entities in Cyprus, kindly note we retain data in Cyprus. For all other natural persons and legal entities who will provide information to us, kindly note these data will be transferred, stored and processed in Cyprus. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that there are satisfactory controls to secure your data and personal information.

DISCLOSURE OF DATA

Legal Requirements

We will only disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

SECURITY OF DATA

Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε strive to use commercially acceptable means to protect your Personal Data as the security of your data is of high importance to us. However, it is universally acceptable that no method of transmission over the Internet or method of electronic storage is totally 100% secure. Therefore we cannot guarantee that the safety of your data is absolutely secure.

YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

For both Clients residents of the European Economic Area (EEA) and non-EEA residents, you have certain data protection rights which you can request to see. Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please send us a written request. Please note that you will need to verify your identity before responding to such requests. By placing a written request with the necessary identification in certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section.
• The right of amendment. You have the right to have your information amended if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have related to you in a structured, readable and commonly used format.<l/i>
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε relied on your consent to process your personal information.
• For more information on your rights, please contact the Office of the Commissioner for Personal Data Protection in the Republic of Cyprus.
  

  SERVICE PROVIDERS

  Our authorized service providers are companies or professional subcontractors that perform certain services on our behalf. These services may include online reservations and booking orders, fulfilling orders, processing credit card payments, registering Domain names, providing customer service and marketing assistance, performing business and sales analyses that support the Service functionality and possibly medical researchers. These service providers may have access to your personal data to the extent necessary to perform their functions, but we do not allow them to share or use any of your personal information for any other purpose.

  ANALYTICS

  We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics Google Analytics is a free tracking tool offered by Google, and it shows you how visitors use your website. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

  BEHAVIORAL RE-MARKETING

  For the purposes of re-marketing services advertising on third party vendors to the User after visiting our Service, Μ. ΠΕΤΡΑΛΛΗΣ & Α. ΠΕΤΡΑΛΛΗ Ι.Ε.Π.Ε uses third-party vendors cookies to inform, optimise and serve ads based on those User visits.

  • • Google Ads (AdWords) Google Ads (AdWords) remarketing service is provided by Google Inc.
      You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
      Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
      For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
    • Facebook Facebook remarketing service is provided by Facebook Inc.
      You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
      To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
      Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
      For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

  LINKS TO OTHER SITES

  For the links indicated in our Service, we may be including links to other sites which we are not operating. To visit this third-party website, we advise you to click on that third party link included in this Privacy Policy. We strongly advise you to review the Privacy Policy of every site you visit. Kindly be informed that we have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  CHILDREN’S PRIVACY

  To be eligible to use our Service you must be above 18 years of age as we do not address anyone under that age (“Children”). Kindly note we do not knowingly collect personally identifiable information from anyone under the age of 18.
  If you are a guardian or parent and your Child has provided us with Personal Data, please get in touch with us. We take immediate steps to remove Personal Data from children from our servers, if we become aware that we have collected without verification of parental consent.

  CHANGES TO THIS PRIVACY POLICY

  We advice all Users of this Service to review this Privacy Policy periodically for any changes as alterations take place from time to time. Any changes to this Privacy Policy become active as soon they become live on the Service.
  For all the changes that become effective, we will notify you via email and/or post a notice on our Service. Prior to the change becoming effective, we include on top of this Privacy Policy the “effective date”.

  CONTACT US

  If you have any questions about this Privacy Policy, please contact us:
  By email:[email protected]